PR software: Definition, features and advantages

On 25 July, 2025
4 min
PR software

PR software is an essential tool for modern public relations teams looking to streamline their workflows, boost efficiency, and achieve better results. From comprehensive all-in-one platforms to specialized tools for media monitoring, press release creation, and AI-powered insights, these digital solutions are transforming the way PR professionals work. By automating repetitive tasks, providing valuable data and analytics, and facilitating stronger media relationships, PR software empowers teams to focus on what matters most - crafting compelling stories and securing impactful coverage for their brands.

What is PR software?

Key components of PR software

Typical PR software platforms include several key components to streamline public relations workflows:

  1. Media monitoring and analytics: Track brand mentions, sentiment, and share of voice across online news, print, broadcast, and social media channels. Measure the impact and reach of your PR efforts.

  2. Media database and contact management: Maintain a centralized database of journalist and influencer contacts. Organize lists by beat, outlet, location and other criteria for targeted outreach. Log interactions and coverage.

  3. Press release and pitch distribution: Craft multimedia press releases with integrated creation and distribution tools. Build and send personalized pitch emails to relevant media contacts.

  4. PR activity planning and collaboration: Manage PR calendars, campaigns and tasks. Share notes and files across teams. Track and report on results.

  5. Online newsroom and content publishing: Host press releases, media kits, executive bios, and other brand assets in a central hub. Publish news to owned channels.

While features vary, these core capabilities help PR professionals engage media contacts, amplify their message, and demonstrate the impact of their work - all from a unified platform.

Types of PR software tools

PR software tools come in several categories to help streamline various aspects of public relations:

  1. Media monitoring: Track brand mentions, sentiment and share of voice across online news, print, broadcast and social media. Leading tools include Meltwater, Cision and Prowly.

  2. Press release distribution: Create and send multimedia press releases to targeted media contacts and newswires. Popular options are Wiztrust PR, BusinessWire and Prowly's integrated press release creator.

  3. Media databases: Maintain updated journalist and influencer contact lists, often with filters by beat, outlet and location. Muck Rack, Cision and Agility PR Solutions offer extensive databases.

  4. PR analytics: Measure the impact of PR efforts with data on media coverage, website traffic, social engagement and more. Look for reporting capabilities in comprehensive platforms like Prowly.

  5. Media outreach: Manage personalized pitches and follow-ups with journalists. 

Investing in a mix of these core PR software categories can help teams work more efficiently, build stronger media relationships and demonstrate the value of their efforts with data-driven insights.

Essential features of PR software

Media monitoring and analysis

PR software automates the process of tracking brand mentions across online news, print, broadcast, and social media channels. These tools constantly scan a wide range of media sources to identify any references to a company, product, or executive.

The software then analyzes the media coverage to provide insights like sentiment analysis (positive, negative, or neutral tone), share of voice compared to competitors, and the reach or potential impressions of each mention. PR teams can easily see how much buzz they are generating and the overall public perception.

Contact management and outreach

Effective PR software simplifies the process of managing media contacts and conducting targeted outreach:

  1. Centralized media database: Store journalist and influencer contact information in one organized system. Segment lists by beat, outlet, location and more for easy filtering.

  2. Relationship management: Log interactions like emails, calls and coverage to build detailed contact records over time. Take notes and set follow-up reminders to nurture relationships.

  3. Personalized pitching: Craft tailored email pitches using merge fields to automatically insert personal details. Schedule and track delivery to improve open and response rates.

Campaign planning and execution

Effective PR software provides tools to streamline the entire campaign process, from initial planning to final analysis:

  1. Planning: Use the software's editorial calendar to map out your campaign timeline, key dates, and deliverables. Collaborate with your team to brainstorm creative angles and storylines that will resonate with your target media and audiences.

  2. Creation: Harness the platform's press release and pitch creation tools to craft compelling, multimedia-rich content. Take advantage of dynamic templates and easy embedding of images, videos, and social media posts to make your stories stand out.

  3. Distribution: Build targeted media lists using the software's contact database and segmentation capabilities. Then, schedule and send personalized pitches and press releases right from the platform, tracking opens and clicks to gauge interest.

  4. Monitoring: As your campaign rolls out, use the built-in monitoring tools to track media mentions, sentiment, and share of voice across online news, social media, print, and broadcast outlets. Measure the reach and impact of your earned media in real-time.

  5. Analysis: Dive into the data to evaluate the success of your campaign against predefined KPIs. Generate reports that showcase key metrics like total mentions, potential reach, coverage quality, and sentiment. Derive insights to optimize future campaigns.

By centralizing these critical functions in a single platform, PR software empowers teams to execute more impactful, measurable campaigns that drive bottom-line results.

PR software is an invaluable tool for modern public relations professionals looking to streamline their workflow, boost efficiency, and drive better results. From all-in-one platforms that centralize key PR functions to specialized tools for media monitoring, press release creation, and AI-powered insights, these digital solutions are transforming the way PR teams operate. By automating repetitive tasks, providing actionable data, and facilitating stronger media relationships, a PR software like Wiztrust empowers professionals to focus on the high-value activities that truly move the needle - crafting compelling narratives and securing impactful coverage to build and protect their brands' reputations. Investing in the right PR tools can be a game-changer for any organization seeking to optimize their public relations efforts in today's fast-paced digital landscape.

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